Consumers today are sophisticated. They shop where and when they want, and expect products to be available whenever they want them. They also want to shop anytime, anywhere on their mobile devices.
Konverge ERP Retail helps retailers to connect, optimize and transform their operations. Retailers use Konverge ERP Retail solution to seamlessly integrate among stores, warehouses, suppliers and headquarters, in order to bring about an unparalleled shopping experience to their customers and to drive customer loyalty.
Retailers may use hand-held PDAs in scanning incoming and outgoing goods from the main warehouse. The PDAs will scan the barcode, lot number and item details of the products.
Konverge ERP inventory management is tightly integrated to Konverge point-of-sale. At the outlets, staff can request for stocks replenishment at the Item Request Module at POS System. This request is submitted to HQ for stocks to be picked and packed for replenishment.
In Konverge Inventory system, each outlet is treated as a warehouse and outlets staff is able to transfer stocks internally amongst outlets to prevent a stock out situation at outlets. Information on stock transfers are synchronized to Konverge ERP on a real time basis to ensure inventory accuracy at all times.
Konverge Inventory Management provides the accurate and timely visibility into inventory that is so important to providing great customer service. Its seamless integration between outlets and head office inventory gives visibility to the stock levels at all times.